Our Terms and Conditions

Here’s how we handle the information you send us via the internet.

Email Addresses & Telephone Numbers

Accounts require a valid telephone number and email address. Telephone numbers are used only if there is a problem with the order. The email address is used to: confirm an online order, notify that an order has been shipped or respond to a sender’s email query.

If you order through us, you will be placed on the Frankie West mailing list and you will receive periodic emails from us. We do not share names or email addresses with any other companies. If you wish to unsubscribe from these emails you can at any time.

Information Storage

We retain account information provided by our visitor, transaction information (e.g. dates on which customers made purchases, amounts and types of purchases) and contact information.


Prices quoted on the website constitute an ‘offer to buy’ and are not legally binding. All prices are subject to change.

By using the Frankie West website, you consent to all of the above uses of your data.

Company Information


41 First Avenue,


West Sussex, BN14 9NJ

Company number; 09202691

VAT registration number; 197 7384 44